Crow Canyon Software Forum
Ticket Portal added in Teams - Menu buttons do not work
Quote from Matthew Harris on February 9, 2023, 5:50 pmWe have had the Ticket Portal setup in our SharePoint Online environment for a couple years without issue. Added the Ticket Portal into Teams and it displays correctly. However, the menu buttons do not work: Home, Submit New Ticket, View My Tickets, Knowledge Base and Service Catalog menu links do nothing at all when clicked.
Outside of Teams, the Ticket Portal works normal.
We have had the Ticket Portal setup in our SharePoint Online environment for a couple years without issue. Added the Ticket Portal into Teams and it displays correctly. However, the menu buttons do not work: Home, Submit New Ticket, View My Tickets, Knowledge Base and Service Catalog menu links do nothing at all when clicked.
Outside of Teams, the Ticket Portal works normal.
Quote from Prakash Arya on February 14, 2023, 12:37 pmHi @matthew-harris,
We tried this on our end and portal (SharePoint Modern UI) menu buttons work Ok in a Teams tab. Please let us know if you are using a Modern UI or Classic UI portal. Please also attach an image of your portal site and share with us the URL of the portal site.
Thank you
Crow Canyon Team.
Hi @matthew-harris,
We tried this on our end and portal (SharePoint Modern UI) menu buttons work Ok in a Teams tab. Please let us know if you are using a Modern UI or Classic UI portal. Please also attach an image of your portal site and share with us the URL of the portal site.
Thank you
Crow Canyon Team.