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Form Event Action Not Triggering via Script Action Button

#1 · February 20, 2025, 12:20 pm

I've added a Script Action button to execute a Form Event Action, but nothing happens when I click the button.

The Form Event Action is set to Execute Manually and updates a Form Control Value. I configured the Script Action button to trigger the Form Event Action via "Process." I also tried a Submit Action with the same setup, but neither worked.

However, if I set the Form Event Action to execute on Column Value Change, it works as expected. The issue only occurs when using a button.

Am I missing a step, or is something misconfigured? I’d prefer to trigger the Form Event Action with a button, but for now, I’m using a Custom Action as a workaround.

Thanks for the help!

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#2 · February 24, 2025, 3:27 pm

Hi Art,

Share a screenshot of the 'Update Form Control Values' configurations in the form event action.
Share the column types of columns being populated in ‘Update Form Control Values’ actions.

#3 · February 24, 2025, 4:29 pm

Here you go. You can ignore the "comments foo" action, it isn't related and is for troubleshooting.

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#4 · February 25, 2025, 3:09 pm

We are unable to reproduce this issue locally, we have configured the script action button and form event action as shown below
1. Created a form event action, set to manually execute
2. Created an Update form control values to populate status to ‘Completed’(see attachment)
3. Added a new script action to the form
4. Clicked on Edit button beside process and Selected the newly configured form event action(see attachment)
Please check and ensure that there are no other form event actions which is interacting with the target column value.
Let us know if the issue still exists so we can investigate this further

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