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Email - Item Link and Edit Items - Don't Wrap

#1 · November 22, 2021, 4:23 pm

We are configuring the Item Link and Edit Item options in a sentence in the body of our emails. Any text following those options automatically wrap to the next line. Can this be enhanced to not wrap? I've attached the configuration screen and the email results.

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#2 · November 23, 2021, 9:42 am

Hi Lori,

Please send us the source code (html) of the email and also forward the email that you have received to crowcanyonsupport@crowcanyon.com. We will try this on our side and will let you know our comments.

Go to the send mail action -> Edit the mail template -> View HTML -> Copy the html and send us.

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#3 · November 23, 2021, 10:23 am

Here is the HTML. I will forward an email with the results.

Thank you for taking the time to submit a report. Your report will be reviewed by the MEL Working Group during their next monthly meeting. 
 
Click [[Item Link||Item Link]] to open your form.
Event Date: [[EventDate||Event Date & Time]] 
Flight Number: [[FlightNo||Flight No]] 
City Pairs: [[CityPairFrom||CityPairFrom]] / [[CityPairTo||CityPairTo]]