Applies To: SharePoint Online and On-Premises

Description:

Crow Canyon list view common issues and solutions

Issue 1:

Symptom: Crow Canyon list view is never loading in a Workspace page

Cause: There are dependency JavaScript files like “sp.js” and sometimes it may not be loading in Workspace page for some unknown reason.

Resolution: Edit the page that has the issue, add Content Editor Web Part at the top of the page and add below script to it and save.

<script>setTimeout(function () {
if (!window.SP || !window.SP.ClientContext || !window.SP.ClientContext.get_current) {
var script = document.createElement('script');
script.type = 'text/javascript';
script.src = "/_layouts/15/SP.js";
var headElement = document.head || document.getElementsByTagName('head')[0];
headElement.appendChild(script);
}
}, 3000);</script>

Issue 2

Symptom: Crow Canyon List Rollup is never loading

Cause (SharePoint Online Only): Modern List Rollup web part is added to classic workspace page

Resolution: Remove modern web part and add classic one from NITRO Rollup page from NITRO Apps

Another Cause: If the special characters like “#” or “/” are used in column name in List Rollup settings

Resolution: Remove special characters from column names in List Rollup settings, save and reset NITRO cache (Go to site settings, Crow Canyon NITRO Site Settings, Reset Cache).