Advanced Email and other Crow Canyon action buttons are not shown in the item ribbon for list view web parts added to pages

Applies To: SharePoint On-premises and SharePoint Online

Issue: Crow Canyon Advanced Email option is not shown for the list view webparts even though the feature is activated for the site. This will also be the case for other Crow Canyon application ribbon buttons

Screenshot of item ribbon without the buttons:

Cause: The issue happens when the web part property Toolbar Type is selected as “No Toolbar” or “Show Toolbar”. To check the web part settings, edit the page and edit the list view web part:

Resolution: Edit the page, edit the list view webpart and set the toolbar type as “Full Toolbar” as shown below:

Screenshot of Item Ribbon when Full Toolbar is selected: