Applies To: SharePoint Online and SharePoint On-premises

Please make sure that the required list schema is created before start configuring this workflow, please refer https://www.crowcanyon.help/article/299 article for list schema details.

Workflow 2: Create a workflow on Change Requests list “on item modified” event. Configure workflow as shown below

Action1: Create the Change Request Approver task when CR is submitted for approval (Submit for approval set to yes and save) with a change type that has the approver defined. Configure “Create Item” action as shown in below screenshot.

Specify the field mappings as needed

Action2: Update the “Change Request” approval status (“Pending Approval”) for the same scenario described above. Configure “Update Item” action as shown in below screenshot.

Action3: Update the “Change Request” approval status (“Not Required”) when CR is submitted for approval with a change Type that has no approver defined. Configure “Update Item” action as shown in below screenshot.

Action4: Notify requester when the CR is approved. Configure “Send Mail” action as shown in below screenshot.

Note: Please refer the app manual for creating mail templates from here.

Action5: Notify the requester when CR is denied. Configure “Send Mail” action as shown in below screenshot.

Note: Please refer the app manual for creating mail templates from here.