Moving beyond the form interface, we’ll take the next step in NITRO and talk about the different Form Event Actions you can take within the form itself, and then show how you can loop in more advanced Custom Actions to take your automation further. Topics we’ll cover: -Form Event Actions-Custom Actions Watch now to get […]

In our last workshop, we covered the core features of NITRO Forms. In this workshop we’ll go a bit deeper into the custom column types that you can create, plus go through the Form settings for copying, reviewing version history, and much more! Watch now to get your questions answered! If you have any questions, […]

We have released many new features in NITRO Studio, so we’d like to take it back to basics and go through all of the exciting things you can do with NITRO today! This will be the first in a series of videos going through what you can do with NITRO Studio, starting with NITRO Forms. […]

Join us as NITRO Guru James Restivo discusses the latest in NITRO Features and the NITRO Road Map including: – AI-enabled routing for incoming tickets (NITRO Help Desk)– Update on the NITRO replacement for add-ins– Features on the road map for NITRO Help Desk 4.0 NITRO features continue to expand. Come join us for this […]

SharePoint permissions can feel like a maze! Since our applications are built in SharePoint, understanding the ins and outs of SharePoint permissions will empower you to take full control and avoid potential headaches down the road. In this session, resident SharePoint expert James Restivo will cover:– Where to find SharePoint permissions and how to manage […]

Applies To: SharePoint Online Description Crow Canyon Email Sync App is used to sync an Exchange Mailbox to an announcement list in O365. We can map the title, body, sender and importance etc. of the email to columns in the announcement list. Please refer Email Sync App manual for more details. In addition to these standard […]

Applies To: SharePoint On-Premises Note: This setup process is for NITRO Studio Azure version. Please refer this link for setting up secure version of NITRO Studio. Description This article describes the steps to install the Crow Canyon NITRO Studio for SharePoint On-Premises (2013 / 2016 / 2019). Prerequisites SharePoint should be installed and configured (SharePoint […]

Applies To SharePoint Online Description Sentiment analysis evaluates input text to assign a sentiment score ranging from 0 (negative) to 1 (positive). This capability is useful in detecting sentiment and enables custom business process based on the sentiment. Crow Canyon uses Microsoft Azure Text Analytics API for this and you can find more information here. […]

Applies To: SharePoint Online Description: Crow Canyon IT/Facilities/Requests Management applications have email capture feature that allows technicians to send mail to requester directly from the ticket form and if requester reply back then it links that email to ticket. Both the outgoing email by technician and incoming email from requester are captured in the system. […]

Applies to: SharePoint On-Premises and Online Description It is not directly possible to configure permissions for the SharePoint list views in Out of the box SharePoint. This article describes the alternative solutions. Alternative Solutions: Option 1:  Create a web part page (workspace). Add a list view web part to the page. Configure the view filter […]